Last update: May 8, 2025
At Genehope, we take the protection of your personal data very seriously. This privacy policy explains what information we collect, how we use it and what rights you have regarding your data.
1. Datacontroller
The data controller is :
GENeHOPE
Rue Brederode 21
1000 Brussels, Belgium
Email: info@genehope.eu
2. Personal data collected
We collect the following personal data when you use our site:
- Contactform: last name, first name, email address, message
- Cookies: IP address, browser type, pages visited, time spent on the site
3. Purpose of processing
The data collected is used for :
- Respond to your requests via our contact form
- Improve the user experience on our site
- Meeting our legal obligations
4. Shelf life
Your data will be kept for :
- 3 years after the last contact for data from the contact form
- Until you withdraw your consent for newsletter-related data
- 13 months maximum for cookies
5. Data recipients
Your data will not be sold or exchanged. They may be transmitted to technical service providers (hosting, e-mail services) strictly for the purposes described.
6. Your rights
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
- Right of access, rectification and deletion of your data
- Right to limit and object to processing
- Right to portability
- Right to withdraw your consent at any time
- Right to lodge a complaint with the supervisory authority (in Belgium, the Data Protection Authority: https: //www.autoriteprotectiondonnees.be)
To exercise your rights, please contact us at the following address: [adresse email de contact]
7. Cookies
Our site uses cookies to :
- Analyze traffic (via Google Analytics)
- Keeping the site running smoothly
You can change your cookie preferences at any time by clicking on the consent button.
8. Security
We implement appropriate technical and organizational measures to ensure the security of your personal data.
9. Policy modification
We reserve the right to modify this privacy policy. Any changes will be posted on this page with an updated date.